Removing one Participant

You can remove Participants from your mentoring program, and re-add them if required. To do so, follow these steps:

1. Go to Manage program from the left sidebar and click Participants 

2. Search for the Participant you wish to remove

3. Click their name then scroll down to click Remove Participant

4. Click Confirm to remove the Participant from your program

Removing a Participant only archives the Loops associated with person, it does not Close them. As such, it is best practice to Close a person's Loops before removing then, in case you want to re-add them later down the line without re-opening their old Loops.

Removing multiple Participants

To remove multiple Participants at once, select all those you wish to remove and click on the Remove icon at the top of the list.

What do removed Participants see when logging in?

When removing Participants, you have the option of notifying them and allowing them to rejoin the program on their own, as shown below. 

Removed participants that attempt to access the program again will be informed that they have been removed and if the rejoin toggle has been enabled, can join when they are ready to participate again. 

Rejoining the program will lead them back to the signup form so that they can update any relevant details they need. 

Manually re-add one or more participants

1. To add people back to the program, go back to Participants from the left sidebar of your Dashboard.
2. Change the Status filter at the top of the list to Removed
3. Select the participant/s you wish to re-add 
4. Click Un-remove Participant and Confirm

Profile, Account and Registration Form Ownership:

Participant registration forms and profiles are only editable by participants themselves, Program Coordinators can not edit participant profile, role or sign-up form data. This is by design, as the data is owned by the participant. 

If profile fields need to be updated due to incorrect or outdated information, participants can do this via their Account Menu >  Program Profile, edit the relevant fields. 

A participant can access and update their profile at any time! We encourage participants to review profile information regularly, ensuring profile data remains accurate. This allows Mentorloop to consistently deliver high-quality matches, based on current objectives, skills and experience.