You can upload and share files with your mentoring partner within your loop. Sharing files is entirely confidential. 

What file type and size can you share in your loop?

File size limit: 

• 10 MB maximum

Allowed file types: The uploader accepts the specific list below:

• Images — any format (jpg, png, gif, webp, etc.)

• Video — any format

• Audio — any format

• Documents — PDF, Word (.doc/.docx), Excel (.xls/.xlsx), PowerPoint (.ppt/.pptx), RTF, Visio

• Open formats — ODT, ODS, ODP (LibreOffice/OpenDocument)

• Text — plain text (.txt), CSV, Markdown

• Other — JSON
  Files outside of this list are blocked, and the upload will fail. 

Upload sources: Users can upload from either of:

• Local Device

• Google Drive 

How to share a file within your loop:

If you'd like to send a file within your Loop (e.g. a CV or document), head to your intended Loop. You can upload files in three ways within the 1:1 Loop:

Loop page

Files tab

Loop chat 

Simply click the + symbol in the bottom, then select 'Upload a File'. Here you can select a file from your computer or phone, and add an optional description of the file before sending it within your Loop.

Having trouble uploading a file? Try the steps below:

1. If you are using your organisation's network, try using your personal wifi or mobile instead;

2. Contact your internal IT department to see if it is being blocked;

3. Reach out to Mentorloop support (support@mentorloop.com) for further assistance.