If you'd like to send a file within your Loop (e.g. a CV or document), head to your intended Loop. You can upload files in three ways within the 1:1 Loop:
Loop page
Files tab
Loop chat
Simply click the + symbol in the bottom, then select 'Upload a File'. Here you can select a file from your computer or phone, and add an optional description of the file before sending it within your Loop.
Having trouble uploading a file? Try the steps below:
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If you are using your organisation's network, try using your personal wifi or mobile instead;
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Contact your internal IT department to see if it is being blocked;
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Reach out to Mentorloop support (support@mentorloop.com) for further assistance.