Managing Passwords: Settings Overview

Georgia Pascoe
Georgia Pascoe
  • Updated

Password Lockout

After 3 failed attempts, Mentorloop will temporarily lock your account for 15 minutes before you can attempt to log in or you can reset your password. 

If after you have reset your password, you are still unable to log in, contact for further assistance.

Reset Password

  1. To reset your password, select Reset password on the bottom left of the login page.
  2. Enter your email address to receive a reset password link.

  3. Reset your password

If you did not receive an email to reset your password, please check your junk/spam. Otherwise contact Mentorloop support at for further assistance.


Update Password

If you would like to update your password, simply log into Mentorloop and navigate to your Account Settings in the top right-hand corner. 

Screenshot 2024-02-14 at 1.40.46 pm.png


Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request