Confirm your email address

Georgia Pascoe
Georgia Pascoe
  • Updated

Before you can start mentoring on Mentorloop, you'll need to confirm your email address. This article covers how to confirm it, what to do if the email hasn't arrived, and what the confirmation email looks like.

Why do you need to confirm your email?

To complete the process of becoming a mentor or mentee and get access to Mentorloop, you need to confirm your email address. Until you do, you won't be able to log in and get started.

How to confirm your email

  1. A confirmation email is sent to your inbox as soon as you start filling out the sign-up form.
  2. Open the email and click the activation link inside it.
  3. Once you've clicked the link, you can successfully log into Mentorloop and begin your mentoring journey!

Haven't received the confirmation email?

If your confirmation email hasn't arrived, first check your Spam or Junk folder just in case.

Alternatively, if you try to log into Mentorloop, you'll be asked to confirm your email address:

Prompt to confirm your email address when logging into Mentorloop

A new confirmation email and link will then be sent from Mentorloop, as shown below:

New confirmation email and activation link sent from Mentorloop

Only the latest email has a valid activation link. Each time you send a new confirmation email to yourself, any earlier links stop working. If you've requested more than one, make sure you're opening the very latest activation email in your inbox.

What the confirmation email looks like

This is an example of what the email looks like:

Example of the Mentorloop confirmation email

Frequently asked questions

I haven't received the confirmation email, what should I do?

Check your Spam or Junk folder first. If it's still not there, try logging into Mentorloop, you'll be prompted to confirm your email, and a new confirmation email and link will be sent to you.

If you've requested more than one confirmation email, only the most recent one has a valid activation link. Open the latest email in your inbox and use the link there.

Can I access Mentorloop before confirming my email?

No. Confirming your email completes the process of becoming a mentor or mentee, so you'll need to confirm it before you can log in and get started.

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