If you joined Mentorloop with a password, you'll need to confirm your email address before you can log in and get started. If you log in with single sign-on (SSO), you can skip this step entirely, your identity is already verified by your organisation's system.
Do you log in with SSO?
If your organisation uses single sign-on (SSO), for example, Okta, Azure AD, or Google Workspace, you won't receive a confirmation email and don't need to complete this step. You can log in directly using your organisation's credentials.
Why do I need to confirm my email?
For password-based accounts, confirming your email address completes the process of becoming a mentor or mentee on Mentorloop. Until you confirm it, you won't be able to log in and get started.
How do I confirm my email?
- A confirmation email is sent to your inbox as soon as you start filling out the sign-up form.
- Open the email and click the activation link inside it.
- Once you've clicked the link, you can log in to Mentorloop and begin your mentoring journey.
Haven't received the confirmation email?
If your confirmation email hasn't arrived, first check your Spam or Junk folder just in case.
Alternatively, if you try to log in to Mentorloop, you'll be prompted to confirm your email address:
A new confirmation email and link will then be sent from Mentorloop, as shown below:
Only the latest email has a valid activation link. Each time a new confirmation email is sent, any earlier links stop working. If you've requested more than one, make sure you're opening the very latest activation email in your inbox.
What does the confirmation email look like?
This is an example of what the email looks like:
Frequently asked questions
Do I need to confirm my email if I log in with SSO?
No. If your organisation uses SSO (such as Okta, Azure AD, or Google Workspace), your email address is verified automatically when you log in through your identity provider. You won't receive a confirmation email and don't need to take any extra steps.
What if I signed up with Google or LinkedIn?
If the email on your Mentorloop profile matches the email on your Google or LinkedIn account, you're all set, no confirmation required. If they differ, you may be asked to confirm the Mentorloop email address separately.
I haven't received the confirmation email, what should I do?
Check your Spam or Junk folder first. If it's still not there, try logging in to Mentorloop, you'll be prompted to confirm your email, and a new confirmation email and link will be sent to you.
My activation link isn't working, why?
If you've requested more than one confirmation email, only the most recent one has a valid activation link. Open the latest email in your inbox and use the link there.
Can I access Mentorloop before confirming my email?
Not for password-based accounts. Confirming your email completes the sign-up process, so you'll need to confirm it before you can log in and get started.