The team at Mentorloop will work with your Program Coordinator to send regular updates as well as mentoring tips to help guide you through your mentoring journey.
- If you are logged into Mentorloop, you will receive a notification when you receive a message.
- If you are not logged into Mentorloop, an email will arrive at your inbox.
If you are not receiving Mentorloop emails, below are some troubleshooting steps to help resolve:
- Check your junk/spam folder;
- See if the email address in your account is entered correctly;
- If using a work email, see if your IT team needs to whitelist our domains.
If you are still having trouble receiving email notifications, please contact our support team at firstname.lastname@example.org