How to Find a Match

Georgia Pascoe
Georgia Pascoe
  • Updated

If your program has Self Match enabled, you can find your own mentor or mentee from the Find a Match page in your left-hand navigation. Browse and filter participant profiles, then send a connection request with a short personal message. If they accept, a mentoring Loop is created automatically.

Don't see Find a Match in your navigation? Self Match may not be enabled for your program. Reach out to your Program Coordinator, otherwise, your match will be assigned to you.

How do I search for a mentor or mentee?

Open the Find a Match page from your left navigation, then use the filters to narrow your search by expertise, department, goals and more. When you find someone who looks like a good fit, open their profile and click Connect to send them a match request.

  1. Click Find a Match in the left navigation.

  2. Filter your search by expertise, department, goals and more.

  3. Select the profile you wish to view and click Connect.

The Find a Match page in Mentorloop showing participant profiles and search filters

What should I write in a match request?

A good match request is short, personal and specific. Introduce yourself briefly, explain why you chose this person, and outline what you hope to achieve in the mentoring relationship. A few genuine sentences are far more effective than a long, generic message.

  1. Introduce yourself with a brief summary.

  2. Let them know why you've chosen them. Aim to make your reasons relatable to their experience.

  3. Outline what you're hoping to achieve in the mentoring relationship.

  4. Keep it short and snappy.

Here's a quick example, Natalie (a mentee) reaching out to Claire (a mentor):

Example Self Match connection request message from a mentee to a mentor

When you send a Self Match request, the person you've contacted can view your profile if they'd like more detail, so keep your profile up to date.

How do I respond to a match request?

When someone requests to connect with you, you can accept or decline the request from the Matching Requests page. Accepting creates a mentoring Loop between you. Declining notifies the requester of the outcome, and you can include a short message explaining your decision.

  1. Open the Matching Requests page.
  2. Find the request you'd like to respond to.
  3. To accept, confirm the request, a Loop will be created for you both.
  4. To decline, select the request, include your reasoning, and optionally add a message.
  5. Confirm, the requester will be notified of the outcome.

How do I view my match's profile?

Once you're matched, you can view your mentor or mentee's full biography from inside your mentoring Loop. Open the relevant Loop, then click their name or avatar, their profile will open in the sidebar.

  1. Make sure you're inside the relevant mentoring Loop.
  2. Click their name or avatar to display their profile in the sidebar.

Frequently asked questions

What happens after my match request is accepted?

A mentoring Loop is created between you and your new match. The Loop is your shared space to message, set goals and schedule meetings. See What happens after I've found a match for next steps.

What if my match request is declined?

You'll be notified of the outcome, sometimes with a short message from the other person. It's not personal, mentors may be at capacity or looking for a different fit. Head back to the Find a Match page and reach out to someone else.

Why can't I see the Find a Match page?

Self Match isn't enabled for every program. If you don't see Find a Match in your left navigation, contact your Program Coordinator, in your program, matches may be assigned by your coordinator instead.

VIDEO: Finding a match

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