What's the difference between an Admin and a Program Coordinator?

Georgia Pascoe
Georgia Pascoe
  • Updated

Whilst Program Coordinators help run the day-to-day of mentoring programs, Admins are more of a top level "birds-eye view".

  • Both an Admin and a Program Coordinator can make matches and see new recruits, but only the Program Coordinator will see the messages to the PC from participants and can send bulk messages to participants.
  • Each Program facilitates multiple Admins, but it can only support one Program Coordinator at a time.
  • A Program Coordinator can be promoted to also be an Admin. Program Coordinators are not automatically Admins by default.
  • Only the existing Program Coordinator or a Mentorloop employee can change a program coordinator associated with a program. 
  • An Admin can be a mentor/mentee, a Program Coordinator can not.

This feature is available to our Enterprise customers. Please geat in touch with your named Account Manager who will help you make someone an Admin.



Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request