NEW: Introduction to the Program Coordinator Dashboard

Janina Balatbat
Janina Balatbat
  • Updated

Everything you need to know about the improved Program Coordinator Dashboard! Your dashboard has been reimagined to help you focus on the five key indicators of successful mentoring programs. It covers;

  • Participants
  • Matching 
  • Milestones
  • Sentiment
  • Highlights

Understand the health of your mentoring program in real time, with actionable data charts and mentoring stories from real participants.

Participants

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The participants chart shows the number of people - mentors, mentees and eithers (people who are open to both roles) - who have joined and are active in your program.

Matching

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This chart shows the number of active program participants that have been matched with a mentoring partner in a 1-1 loop or matched into a group loop (if applicable for your program). The total number of matches shown in this chart will include both active and closed loops

Milestones

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Milestones are a set of recommended tasks and actions that participants of the program can complete to get the most out of their mentoring experience. As they work their way through these actions, their progress will be reflected in this chart.

Sentiments

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The sentiment chart includes data from MQS (Mentoring Quality Score), post-meeting and close loop surveys. It is determined by your participants relationship feedback and ratings over time, and represent the overall quality and success of your program. For more information on Sentiments, click here.

NEW: Highlights

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View all your mentoring activity in one simple feed! A new addition to the Program Coordinator dashboard enables you to read highlights of your mentoring program, from live data to participant activity. You can even use it as a starting point to create a report! To access the full highlights page, simply go to the left hand side of the navigation bar and select on Highlights. 

 

Frequently Asked Questions

How can I invite new participants?

You can continue to invite new participants to your mentoring program by sharing the link that can be found in your settings. All you need to do is select Manage via your dashboard > Settings. A Program Coordinator can invite participants to join by emailing participants the link or from simply sharing the registration link. 

Why can't I see any data in the Participants and Matching charts? 

If you have just started your mentoring program, you might find that your dashboard is not populating information in the charts, this will be because you do not have any participants. Consider checking your Signups tab to see if participants have completed their registration and verified their emails. 

Participants need to fully complete their registration form and successfully verified their email in order to be populated in the Participants chart

Why is the 'Sentiment' chart important?

Sentiments keep a pulse on your program's engagement as it provides real time feedback. You remove the need to manually create, send and follow up on surveys as you receive this feedback straight onto your dashboard! This chart enables you to steer your program in the right direction as you get an understanding of your participants' experience!

How can I learn more about the attributes of my mentoring cohort? 

If you're looking for more information on your mentoring cohort such as their Location, Goals, Department etc. navigate to the ManageParticipants tab and filter for these options. Once done, you can see the total number of participants that have chosen that specific attribute (e.g. Location is Melbourne).

What can I do with "Highlights"?

Highlights allow you to catch-up on what has been happening with your program in real-time. There are multiple ways a Program Coordinator can use this to enhance the management of their program! 

  • Gathering feedback - As the highlights involve survey responses and snippets of your mentoring program, a Program Coordinator can use this to provide quick updates to share with stakeholders or to use it as marketing material for new participants
  • Spot your Mentoring Champions - The highlights can show you who were the first participants to join your program or who were the first loops. It could be used as a way to spot those mentoring champions and reach out to see how they are getting on. 

 

 

 

 

 

 

 

 

 

 

 

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