Your Program settings are where you customise the look, feel and messaging of your mentoring program. Find them via Program settings in the top navigation bar, where you can update your program name, company and logo, edit the messages participants see when they sign up and first log in, set up your new match email notification, and add recommended reading. This article walks through each section.
Program name, company and logo
Specifications for your Company logo
To ensure your logo is clear throughout your dashboard and signup page ensure you have the following specifications:
- Height: 81px
- Width: Up to 477px
- Orientation: Landscape
- Format: PNG
- Background: Transparent
Signup form welcome message
As participants click on the signup form link to register their interest with your mentoring program, they will first see a welcome message. Program Coordinators are able to edit the message they receive at the beginning!
It would be beneficial to introduce the purpose of the program and its benefits or any other important events or dates you have in place.
Program coordinator loop introduction
Once you have participants in your mentoring program, they will receive an automated introduction from the Program Coordinator when they first log in. You can personalise this and make it sound like you! Don't forget to include your contact details!
New
The Program Coordinator welcome message now shows as the latest message. When a participant's Program Coordinator loop is created as they join the program, the welcome message set in your Program settings is added as a chat message in that loop and appears as the most recent message in your loops list, so any reply from the participant lands in the same loop, in context.
New match email notification
Introduce your mentors and mentees to one another with a more personalised approach using the new match email notification. Within this message, you can assign the next steps and provide helpful resources!
Dashboard introduction message
Another feature that you can customise is the Dashboard introduction message. You can use this to outline any main expectation for the program, it's also one of the first places participants go after joining your new program so it sets the tone for what the program will be like!
Recommended reading
Recommended reading is located on the left-hand navigation. This is a customisable function where you can include preferred resources, all you need is the URL link.
You can customise the readings based on the participant's mentoring role. A maximum of 10 recommended readings can be added!