November's Bitesize Training covered how to navigate and troubleshoot straight from your Program Coordinator Dashboard. In this webinar, we go through:

• An overview of the PC dashboard to help you understand how & when to intervene, especially when addressing engagement issues
• Features that will help you manage your program such as Filters and Bulk Messaging, to maintain program momentum
• How you can identify who may need support, and help enhance their experience by nudging them in the right direction!

Resources

Simplifying the way our Program Coordinators manage their programs is our goal. The Bitesize training webinar covered practical tips for effective program management. We have provided some resources below to help you understand how to manage better and simpler:

• PC Dashboard Introduction & PC Dashboard FAQs
• For those utilising Manual Match, read up on How you can improve your program's match rate.
• For programs using Self Match, you can support your participants by sharing the following guides:
  • Finding Your Mentor - A Self Matching Guide for Mentees.
  • Finding Your Mentee - A Self Matching Guide for Mentors.